Technical server data
When you visit, server and infrastructure providers may record your IP address, time, requested address, browser type, and similar technical data. This is used for security, troubleshooting, and stable operation.
Scope and data controller
This policy applies to the main exlo.no website. Some apps, games, and subdomains may have separate privacy policies for the relevant service.
Exlo Studio is the data controller for information processed through the main website. Questions and requests can be sent to [email protected].
Information the main website may process
Language choice
When you select a language, a functional cookie named exlo-language is stored for up to 12 months. It remembers only Norwegian or English and is not used for advertising.
Country and language headers
The website may use a country code supplied by its infrastructure and your browser language to choose Norwegian or English on the first visit. The main website does not request precise location.
Email enquiries
If you send an email, the address, message, and any attachments are processed in order to reply and follow up on the enquiry.
Purpose, basis, and retention
Technical data is processed for the legitimate interest of secure and stable operation. The language choice is stored to provide the function you selected. Email is processed to answer and document the enquiry.
Information is not kept longer than needed for its purpose. The language cookie expires after no more than 12 months unless renewed. Email and technical logs are deleted or anonymised when they are no longer necessary, subject to documentation and security needs.
Providers and external links
Necessary technical data may be processed by providers used for hosting, traffic delivery, security, and email. Exlo Studio does not sell personal information.
The website links to services including the App Store, Google Play, Facebook, TikTok, and X. When you follow an external link, the privacy rules of that service apply.
Your rights
Depending on the circumstances, you may have rights to access, correction, deletion, restriction, and objection. Send a request to [email protected]. You may also complain to the Norwegian Data Protection Authority if you believe personal information is processed in breach of the rules.
How to complain to the Norwegian Data Protection Authority ↗Security and changes
Reasonable technical and organisational measures are used to protect information. This policy will be updated if the website, providers, or processing changes materially. The date at the top identifies the latest version.
Privacy questions
For access, correction, deletion, or other privacy questions:
[email protected]Send an email ↗